Service Engineer Louisiana - Full Time Who are we?At our core, WE BELIEVE IN AMERICAN MANUFACTURING. Kearney Machinery aims to be an irreplaceable partner to our customers by representing best in class machine tools and accessories, delivering high quality local service, and value-added applications support. Why join us?
A Supportive Team Environment based on Mutual Respect
Growth Opportunities for individuals that show drive, determination, and leadership
Partnerships with State of the Art Machine Tool Manufacturers
Flat Management Structure – Everyone has a voice!
Provide customers with installation, maintenance and repair services of CNC machine tools on location or by telephone
Establish exemplary communication and customer service relationships with customers and distributors as well as internal employees
Manage difficult customer situations in a positive and productive manner
Respond promptly to customer needs and solicit customer feedback to improve service
Complete all required Service Work Order (SWO) documentation before, during, and after service engagement for reporting purposes
Track all expenses and submit timely expense reports
Use builder supplied documentation for trouble shooting and repair
Accurately diagnose replacement part requirements and work with Parts Coordinator to ensure timely delivery
Effectively work with others at KMS as well as Builder Service Engineers
Travel within Louisiana as well as southern MS and AL
Three to five years of experience in electrical troubleshooting, mechanical troubleshooting, and maintenance of CNC machine tools
Experience working with Fanuc, Mitsubishi, and/or Siemens controls
Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams
Strong ability to interact and effectively communicate in person and over the phone with people at all levels of the organization
Working knowledge of the Microsoft Product Suite (can train)
Compensation, Benefits and Perks:
Base salary. Bonus plan.
Group Health Plan including vision coverage with monthly employer contribution